CHAPTER 5

ORGANIZATIONAL STRUCTURE

• Organizational employees must work together to develop strategic initiatives that create competitive advantages.
• Ethics and security are fundamental building block that organizations must base their business upon.

IT ROLES AND RESPONSIBILITIES

• Recent IT related strategic positions :

- Chief Information Officer (CIO)

- Chief Technology Officer (CTO)

- Chief Security Officer (CSO)

- Chief Privacy Officer (CPO)

- Chief Knowledge Office (CKO)

• Chief Information Officer (CIO) - oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives.
• Broad CIO function included : 

- Manager ensuring the delivery of all IT projects on time amd within budget.

- Leader ensuring the strategic vision of IT is in line with the strategic vision of the organization.

- Communicator building and maintaining strong executive relationships.

• What concert CIO the most

• Chief technology officer (CTO) - responsible for ensuring the throughput, speed,accuracy, availability and reliability of IT.
• Chief Security Officer - responsible for ensuring the security of IT system.
• Chief Privacy Officer (CPO) - responsible for ensuring the ethical and legal use of information.
• Chief Knowledge Office (CKO) - responsible for collecting, maintaining and distributing the organization knowledge.

THE GAP BETWEEN BUSINESS PERSONNEL AND IT PERSONNEL

• Business personnel possess expertise in functional area.
• IT personnel have the technology expertise.
• Causes a communications gap between business personnel and IT persannel.

IMPROVING COMMUNICATIONS

• Business personnel must seek to increase their understanding of IT.
• IT personnel must seek to increase their understanding of the business.
• CIO responsible to ensure effective communication between both personnel.

ORGANIZATIONAL FUNDAMENTAL- ETHICS AND SECURITY

• Ethics and security are two fundamental building block that organizations must base their businesses on to be successful.

ETHICS

• Ethics is the principles and standarts that guide behaviour towards other people.
• Privacy is major ethical issue

-Privacy is the right to be left alone when you want to be, to have control over your own personel possessions and not to be observed without your consent.

• Issues affected by technology advance

- Intellectual property : intangible creative work that in physical form.

- Copyright : the legal protection afforded an expression of an idea.

- Fair use doctrine : in certain situations, it is legal to use copyrighted software.

- Pirated software : the unauthorized use, duplication, distribution of sale of copyrighted software.

- Counterfeit software : software that is manufactured to look like the real thing and sold as much.

SECURITY

• Organizational information is intellectual capital that must be protected.
• Information security security - the protection of information from accidental or intentional misuse by person inside oe outside an organization.
• E-business automatically creates tremendous information security risks for organization.