CHAPTER 1

INFORMATION TECHNOLOGY'S ROLE IN BUSINESS

Information technology is used in business.

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INFORMATION TECHNOLOGY'S IMPACT ON BUSINESS OPERATION

 

 

 

 

 

 

 

 

• Organizations typically operated by functional areas.
• All functional areas are interdependent.

 

 

 

INFORMATION TECHNOLOGY BASICS

 

• Information technology(IT) - a field that concerned the use of technology in managing and processing information.
• Information technology is important enabler of business success and innovation.
• Management information system(MIS) - a general name for the business function and academic discipline covering the application of people, technology and procedure to solved business problem.
• Business function: accounting, finance and human resources.
• Data - raw facts that described the characteristic of event.
• Information - data converted into meaningful and useful context.
• Business Intelligent - applications and technologies used to support decision making,
•  Example in system to track students:

       -Data include height, name and age.

       -Information include number of students by course and percentage of business major.

 

Data in Excel Spreadsheet

 

 

 

Data turned to information.

 

Information turned to Business Intelligent.

IT RESOURCES

• People use.
• Information technology.
• Information.

IT CULTURE

• Information-functional culture - employees use information as a influence or power over others.
• Information sharing culture - employees across departments trust each other to use information and automatically improve performance.
• Information inquiring culture - employees across department for information to better understanding in future and align with current trend and new directions.
• Information discovery culture - employees across department open to new insight about crisis and radical changes and seek way to create competitive advantages.